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In Patient Service

The National Cancer Institute places emphasis on personalized treatment plans as per its 5P approach to cancer care. We will apply best practices in oncology, high end technologies and compatible infrastructure to provide the highest level of care.

Before the journey begins

Once you know how to reach NCI, you must prepare a bit before we, you and us together, start the journey to defeat cancer.

  • Organise all your existing medical records, prescriptions & bring them along, our experts will need them to assess your condition and medication history.
  • Carry a copy of letter from referring physician in case you have been referred to us from elsewhere.
  • Bring an ID proof & address proof (Aadhar card/Ration card/Voter ID/Pan Card/Electricity bill/Passport etc.) for documentation purpose. It will also come handy if you are entitled for any of the govt subsidy schemes that are available with us at NCI. More details under Financial planning section.
  • Check health insurance (mediclaim) coverage. It can spare you the hassle of arranging the finances at eleventh hour. Enquire at the time of appointment to make sure if your mediclaim is accepted at NCI.
  • Plan your stay at NCI. You can benefit our accommodation facility for the patient plus one caretaker. More information can be found at Stay at NCI

Once you are at NCI

01The Registration

As you enter the lobby, a Karksevak (your Case-Worker) will attend to you to help you through the registration process and the care touch points. The registration will generate your Unique Patient ID, which will give you access to all sections of the hospital that are relevant to your care and to your personalised NCI account on our website.

02Primary Assessment

You will be then directed to a general physician, who will perform a clinical examination and discuss your history with you. The physician will redirect you to the relevant oncologist for consultation.

03Screening by Oncologist

The oncologist will examine you and may refer you for investigations or consultation. Any queries you may have at that point can be asked at this stage. Your case will further be presented to a tumor board.

04Tumour Board

The expert opinion
After reaching at a diagnosis, your case will be discussed at the Tumour Board. Tumour board is our expert team consist of medical personnel for all arms of cancer, which will determine the best plan of treatment for you. We ensure no stone has left unturned in your treatment.


National Cancer Institute, based on recommendation by tumor board, will assign a line of treatment to you for the care you require.